Reference

How jtbazz Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you register, deposit via bKash, Nagad or Rocket, and use our platform, and it tells you exactly how to request changes or deletions.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredRight to Access & DeleteBangladesh-Focused Policy

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PRIVACY CONTACT

Reach Us About Your Data

Have a question about what we hold on your account, or want to submit a data request? Our support team handles privacy queries directly — no automated queue for data rights questions. Reach out through any of the channels below and we will respond with the information or action you need. Availability depends on local law and eligible regions.

Live Chat Start a chat from your account dashboard. Privacy and data requests are handled by the same team that manages account support — no separate form needed.

Email Support Send your data access or deletion request to our support email. Include your registered mobile number so we can locate your account quickly.

Help Centre Our help centre has a dedicated section on data rights, covering how to download your account history and how to close your account and request erasure.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts — from the moment you register to the point you request deletion. Here is what that looks like in practice across the four areas that matter most to you.

Account Security Your account is protected with OTP verification on login and on withdrawal requests. We do not store your bKash or Nagad PIN — only the transaction reference returned by the payment rail.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to see which pages load slowly on mobile. You can manage cookie preferences from your account settings at any time.

Data Retention Active account data is held while your account is open. After closure, identity and transaction records are retained only as long as applicable rules require, then deleted on schedule.

Your Rights and Requests You can request a full export of your account data or ask for deletion by contacting support. We aim to respond to data requests within the period required by applicable law.

What We Collect and Why

jtbazz Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. Transaction records are kept to process withdrawals, verify your wallet, and meet our obligations under applicable law. We also collect device

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and session data — browser type, IP address, and pages visited — to keep your account secure and improve how the platform runs on mobile. Cookies help us remember your session so you do not have to log in again mid-match. We do not sell your
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data to third parties. Retention periods vary by data type: account identity records are held while your account is active and for a period after closure as required by applicable rules; transaction logs follow the same schedule. If you use a Rocket or Nagad wallet for
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deposits, the transaction reference is stored against your account for reconciliation. You can request a copy of your data or ask us to delete it by contacting support — details are in the section below. Availability of our services depends on your local law and the
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eligible regions we operate in.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

These are the questions we hear most from account holders in Bangladesh about how their information is handled on jtbazz.

We collect your name, mobile number, and the payment method you choose — bKash, Nagad, or Rocket. Device and session data is also logged to secure your account and keep the platform running smoothly.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers who help us operate the platform under strict data agreements.

Contact our support team via live chat or email with your registered mobile number. We will compile your account data and send it to you within the period required by applicable rules.

Yes. Submit a deletion request through support. We will close your account and remove personal data, retaining only what applicable law requires us to keep for a defined period after closure.

Transaction logs — including bKash, Nagad, and Rocket deposit and withdrawal references — are kept while your account is active and for a retention period after closure, as required by applicable rules.

Yes. We use SSL encryption across the platform, OTP verification for sensitive account actions, and we never store your wallet PIN. Your session data is protected whether you access us on Android or iOS.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How jtbazz Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Data

01 What personal data does jtbazz collect when I register?

02 Does jtbazz share my data with third parties?

03 How do I request a copy of my account data?

04 Can I ask jtbazz to delete my account and data?

05 How long does jtbazz keep my transaction records?

06 Is my data safe when I use jtbazz on mobile?

Privacy Policy

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